Privacy Policy

1. Who We Are

This privacy policy applies to Milex Specialist Cleanroom Services Limited (company number 17200230), registered at 82a, James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.

We are the data controller for personal data collected through this website. If you have any questions about this policy or how we handle your data, contact us at m.gardner@milexcleanrooms.com.

2. What Data We Collect

We collect the following personal data when you submit our contact form:

• Full name
• Email address
• Phone number (optional)
• Company name (optional)
• Project details you choose to share

We do not collect any sensitive personal data and we do not use cookies beyond those technically necessary to serve the website.

3. How We Use Your Data

We use your personal data solely to:

• Respond to your enquiry
• Provide a quote or proposal for our services
• Follow up on an ongoing project or discussion

We will never use your data for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to business enquiries you have initiated — and, where a contract is formed, on the basis of contract performance.

5. How Long We Keep Your Data

We retain enquiry data for up to 3 years from the date of last contact, after which it is securely deleted. If a contract is entered into, we retain relevant records for 7 years in line with UK tax and accounting obligations.

6. Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by:

• Formspree — our contact form processor, which transmits form submissions to our email inbox. Formspree is GDPR-compliant. See their privacy policy at formspree.io.
• Vercel — our website hosting provider. No personal data is stored by Vercel beyond standard server logs.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing based on legitimate interests
• Request restriction of processing
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at m.gardner@milexcleanrooms.com. We will respond within 30 days.

8. Cookies

This website does not use tracking or advertising cookies. No personal data is collected through cookies. The site may use technically necessary session data to serve pages correctly.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.